TY  JOUR
TI  FORMALIZING ENTERPRISE’S BUSINESS PROCESSES WHEN MODELLING  AN AUTOMATED CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
KW  automation
KW  digitalization
KW  CRM system
KW  business process
KW  modelling
KW  production
KW  product
JO  Automation and modeling in design and management
AU  Bykova, A.V.
AU  Bekmeshov, A.Y.
PY  2024
IS  2024
PB  Bryansk State Technical University