%0 Journal Article
%T FORMALIZING ENTERPRISE’S BUSINESS PROCESSES WHEN MODELLING  AN AUTOMATED CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
%A Bykova, A.V.
%A Bekmeshov, A.Y.
%K automation, digitalization, CRM system, business process, modelling, production, product
%J Automation and modeling in design and management
%D 2024
%N 2024
%P 8
%I Bryansk State Technical University