TY JOUR TI EVALUATION OF ISUP SUPPORTING SERVICE IN THE RADIO ELECTRONIC INDUSTRY SPHERE WITHIN THE REENGINEERING CYCLE START KW service quality KW qualimetry KW Kobayashi keys KW functionality KW the user's voice KW dendrogram of the indicators of quality JO Automation and modeling in design and management AU Kondratyeva, O.V. PY 2019 IS 2019 PB Bryansk State Technical University