@article{Protasyev2018use,
author={Protasyev, V.B. and Bobyr, M.V. and Reutov, A.A. and Totay, A.V.},
title={USE OF CONSUMER SATISFACTION INDEX FOR ASSESSMENT  AND FORECAST OF PRODUCTION ACTIVITY},
journal={Bulletin of Bryansk state technical university},
publisher={Bryansk State Technical University},
year={2018},
pages={100-105},
volume={2018},
issue={12},
}