ORGANIZATIONAL MANAGEMENT OF INTRA-GROUP BEHAVIOUR BASED ON CONFLICT ANALYSIS OF ACTIVITIES
Abstract and keywords
Abstract (English):
The article is aimed at solving an important theoretical and experimental problem associated with the search for constructive ways of organizational management of intra-group behaviour based on the official activity analysis. On the ground of ergonomic concepts of purposeful systems, some strategies for eliminating and preventing conflicts are considered based on the materials taken from the domestic and foreign publications. The empirical data obtained on a representative sample of employees related to conflict interactions, status-role positions, and the socio-psychological climate in the team are analyzed. The article outlines further research on organizational management of conflict resolution strategies in official activities

Keywords:
conflicts, official activities, questionnaires, sociometry, expert assessments, status-role positions, strategies for conflict situation resolutions
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